Abberly at West Ashley Apartments Reviews, Charleston, SC
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5 out of 5 based on 83 ratings.
83 user reviews
"As always, my service request to replace refrig bulb on March 15th was taken care of right away. Thank you Marc and the lovely office staff."
"Marc M. got the job done and very shortly after I called. Thanks for super service!!!!"
"Excellent and speedy service always!"
"Always satisfied, keep up the hard work it's much appreciated. "
"The service personnel are always efficient, friendly and very professional. Thanks so much for making life a little easier when trouble arises!"
"Prompt, efficient and professional. "
"Thanks Marc! Abberly Maintenance is the best..."
"That was fast! Thanks!"
"I was out of town when the service was performed. The service was completed in a clean and professional manner."
"Excellent work. Great maintenance crew. "
"The maintenance team at this complex are true professionals. They ALWAYS complete all my requests in a timely manner. Thank you so much!!!!"
"Living at the Abberly is certainly like living condo life without the hassle of worrying about repairs and maintenance. Staff is on the spot, friendly, and accommodating. Always a smile and any repairs are handeled immediately. Couldn't ask for a better crew. "
"Thanks to the ladies in the office who always puts in the request for me when I call! Maintenance team is quick and friendly and always responds the same day, no matter what time I call."
"Service was AC related and someone was there within an hour of my calling the office. Maintence crew members are awesome here at Abberly West Ashley!! Best I've ever seen in my 25 years of apartment living!!"
"I woke up this morning to a very warm fridge and I hated to call knowing it was a holiday weekend. Before I could even finish walking my dog the maintenance staff was there ready to assistance. I'm sure as residents we don't say thank you enough the Abberly team. Thank you to absolutely everyone"
"I just moved in one week ago and notified the office about a noisy refrigerator that kept me awake at night. Thank you to the great office staff and maintenance team who resolved my problem within days. I can now relax knowing this problem is resolved. It is so nice to live in a place with employees who pay attention to their residents' needs in the most patient and pleasant manner. I can't thank you enough! "
"Very pleased with the prompt response to my service requests."
"Service continues to be wonderful. Keep up the great work!"
"We have always been very happy with the maintenance team at this complex. Thank you for the professionalism and support they provide to all residents!!!!"
"I was present during have servicing. The maintenance staff was prompt, curtious and efficient."
"The service was done well and in record time. The staff is always efficient, courteous and very professional! Love living here!"
"They fixed my leaking dishwasher, and even cleaned up the water on the floor. Really great service!"
"Mark and Ralph are great at there job! Did an excellent job on my request and very fast!"
"These maintenance guys both rocked! They did an excellent job with the repairs needed - it was like brand new. Very courteous and very very timely! They were in the apartment within an hour. Took care of the items as if it was there own house!"
"Consistent, excellent service!! Thank you!!"
"Thank You for a speedy correction!! You all are absolutely the best."
"Everything was done and an explanation was written on the card. The service technician explained everything that was needed to fix the problem the day before."
"These people are kind and ALWAYS do a great job!! HHHunt is lucky to have such dedicated staff! "
"I am very happy with the work done and how helpful everyone one involved in the process was."
"great maintenance men at this property. Always do a great job. Have the best staff of any complex"
"They are terrific! The maintenance crew here is always efficient and professional! I appreciate their hard work to fix my problem."
"Efficient and friendly maintenance! "
"As always the service is fast and friendly, couldn't be happier with them!"
"You can be proud of your highly professional and "quick response" maintenance team of Marty, Alfie and Ralph. They serve as a definite asset as you promote the Abberly to potential renters. "
"We are enjoying our living here at Abberly and looking forward to many years in the future here. "
"The maintenance staff always responds promptly to any maintenance requests I have. They are professional and courteous and are terrific people. I enjoy living here"
"Shoneese was outstanding before and during our move in. We moved from Michigan and hadn't rented for over 39 years. She was patient, kind and very helpful. I would highly recommend Abberly at West Ashley. The apartment was very clean and quiet and the view was great (overlooked the pool area). My husband used the workout room frequently and found it to be clean and a nice variety of equipment."
"Very quick response when my apt was flooding thru the ceiling vents and wall outlets....thanks guys! you helped me save my belongings and some of those items in my closet could never be replaced...I appreciate the rapid response !!"
"Marty was here bright and early the next day. Had to replace the ice maker in our refrigerator. All work was done quickly and efficiently. Thank you Marty"
"W. Christman has had to come to my apartment twice in the first week I lived in the Abberly at West Ashley. I was not present for both repairs, but he arrived promptly and has any issue fixed! Also, I like the fact that a service card is always left as verification that maintenance has entered the apartment."
"I am very satisfied. I find the staff very friendly and helpful"
"I appreciate the speedy response to any service needs I have and the professional manner of all maintenance personnel at the Abberly Apts."
"My experience from the first time I walked in the office looking for a place to live to the day I moved out was great! I have not experienced such a great Property Management Team that were as nice, helpful and willing to do anything needed (within reason) to make my living experience there great! The Maintenance Team was just a good with timely service responses and professional completion of scheduled and/or needed repairs. I thank them for everything and would return in a heartbeat of I am relocated to Charleston in the future. This is a great Team of caring, knowledgible and professional people, I will miss them! Jim Brown"
"My garage disposal was not working and by the time I got home from work, it work and a card was on my counter. Thank you for the fast response and fixing my garbage disposal. Also thanks for getting my apartment sprayed the same day for bugs, that was a huge concern and it was taken care of immediately. I really appreciate it! Thanks for all that you do. Holly"
"Thank you for the prompt action, as always, by the maintenance team at the Abberly..."
"Our AC had stopped working over the weekend, and I put in the request first thing Monday morning. To my surprise, the man was over to fix it in less than an hour. The actual repair only took minutes, and to my surprise he even explained what had happened to cause the AC to stop working. I was very pleased."
"I was present during the service call. William not only took care of the garbage disposal problem, but he noticed the leaky kitchen faucet and repaired that as well. He was very professional and explained exactly what he was doing to take care of the repairs."
"Pool Party was awesome! Food was great and weather couldn't have been better. Great way to get to know your neighbors. The staff (Shoneese, Jenny,Jim,Ralph,Marty,etc)were excellent and very hospitable. The DJ made the party...music was jammin. Looking forward to next year's pool party."
"Shoneese Bostick was very helpful and is a huge asset to Abberly. Her professionalism is one of the main reasons we chose to move into Abberly of West Ashley."
"This is my first-ever apartment complex experience and while I had reservations in the beginning, it is one of the best things I've done for myself. The grounds are beautiful and immaculately maintained. The Pool is fabulous. The people are wonderful and the staff is simply the Best. I definitely made the perfect choice! Thanks to all who make it so amazing!"
"Wow that was FAST SERVICE!!! I very much appreciate it!!!! "
"Just wanted to say I had the pleasure of meeting Ralph (maint crew) today...very nice gentleman. He was cleaning the floors (Bldg. 500) but took the time to speak and acknowledge my presence. I often see him busy at work...never had a formal invitation until today. As a resident, it made me feel really special for him to take a brief moment out of his busy schedule. Thank you Ralph! "
"Shoneese Bostic is wonderful! She is professional, courteous, knows your product very well. She is a good listener, and met our every question and need. She is exceptional. Excellent customer service. Her service is outstanding. Thanks to Shoneese, we are looking forward to residing at "abberly at west ashley.”"
"Abberly was by far the best apartment home I have ever lived in. The management and maintenance staff are amamzing! I would highly recommend Abberly to my friends."
"Ralph and team are great! Always available to help and quick and efficient too. Very friendly with residents and their pets (pets are very appreciative of visits from Ralph) makes the living here much nicer"
"the maintenance staff is awesome! they always respond in such a prompt manner. thank you..."
"My friend and I were immediately greeted by Shonesa. She was very helpful and was able to answer each of our questions as well as provide us with other helpful information. Very nice service and apartment homes."
"Jim Morrisey is one of the best lease agents I've ever met. He took us on a very informative tour, answered our questions and helped us compare options. Our appt was at a Friday after 5, but he showed no rush to leave and had a smile on his face all the time. I've decided to get a unit and next day I brought a friend whom may move there as well. Jim was again very courteous and did the same great job with her. I'm looking forward to moving into the community."
"Shoneese Bostick helped me find a WONDERFUL 1 bedroom apartment. She has been extremely helpful and kind, and has answered all of my questions in a very timely manner! Although my experience with Abberly has been short, it has been VERY professional and I would highly recommend Abberly to my friends based on the excellent service I have been shown. Thank you again!"
"Absolutely amazing service!!! They came right in to fix my issue the day I put in a request and were happy to help!"
"W. Chris did a great job! Went above & beyond! "
"Everyone here is so friendly and helpful."
"Excellent, as always!"
"Jim helped me the whole way I can't wait to move in later this month!"
"They came in the very next day and changed my smoke detector batteries as they were "beeping" when I got home late that evening. Ralph, my service tech, took care of it in a timely fashion. Thank you Ralph!"
"Just wanted to say that the grounds at Abberly are really looking great! The groundskeepers and maintence folks are excellent and always go above and beyond."
"Thanks for making this such a fabulous place to call home."
"Excellent and Prompt Service"
"The maintenance and service guys are top notch. They always do a wonderful job."
"Just got back from shopping had 20 bags of groceries in car and Ralph raised the service bar again by helping me carry groceries to second floor. Talk about Wow service. Please recognize him for me!"
"Excellent service. They were prompt and efficient."
"Simply the Best"
"Ralph always does a super job this repair has no exception. Thank You, Ralph."
"Excellent service and very quick!"
The staff at Abberly are all very professional individuals who treated me with care and concern during my move-in process. After living in a private home for the past 15yrs, I wasn't sure if apartment-style living would be suitable for me but the staff quickly put that to rest. Shoneese Bostic took it upon herself to ease my fears of the whole moving process. She made sure all my paperwork was in line, contacted me via mail to keep me abreast of my move-in date. I was selling my home and she worked with me to be sure I could move-in around my scheduled closing date. This allowed me to not have to put my belongings in storage and finding temporary housing for a couple of weeks. So far, everything has been great. Kudos to the staff at Abberly. V. Hall
"I wanted to take the time to let you know how fortunate you are to have such an amazingly knowledgeable and friendly personality such as Jim representing Abberly. My husband and I arrived near the end of the business day. Regardless of the fact that he probably would have preferred to be heading home, Jim immediately welcomed us with his infectious smile and helpful personality and we never felt rushed. With other apartment homes to choose from (some even being slightly less expensive), not only were we sold by the apartment layout and amenities offered, but Jim's helpfulness and true passion for his job were the factors that helped us make the final decision to choose Abberly. Jim definitely deserves recognition for his hard work and being a genuine and warm young man! He sets the standard for others to follow. Respectfully, Randall & Marci M."
"Just want to give two shout outs: 1) for the pool party which was awesome and I think you should schedule more...great idea with the DJ!! 2) Want to thank Ralph for assisting me with a flat tire. He went above and beyond. He does a great Rodney Dangerfield expression on "No Respect" but he, Marty and the crew have mine. Thanks again Ralph"
"Wonderful, clean, inviting, friendly environment!"
"Prompt, professional, courteous service."
"So delighted that I chose Abberly as my new home; I am so impressed with the community and the staff."
"I would like to say a special thanks to Shonese. My stay at Abberly has been wonderful. It feels good to no that when you have a question or problem you always receive a smile and a answer. She is so professional and at the same time makes you feel like you are family. Thanks again Shonese for a great 2 years. Look forward to seeing you again. KAM"
"Shoneese Bostic assisted us throughout the leasing and move-in process. She was both professional and courteous. She went above and beyond the call of duty and we could not be more pleased!!"